Terms and Conditions

Identification data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following information is reflected below: the company that owns the website is Holicompany is OHFX ENTERTAINMENT, S.L. with address at C/ Industria, 4; 08592 SANT MARTÍ DE CENTELLES, Barcelona, and CIF: B64770381. Contact email: info@holicompany.com

 

General conditions

Confettishots, SLU, hereinafter referred to as: Holicompany. It reserves the right to modify at any time the presentation, configuration and location of the website, as well as the contents, services and the conditions required to use them when it deems appropriate or in order to adapt to future legislative and technological changes. . These modifications will be valid from their publication on the website.

 

Holicompany reserves the right to interrupt access to this website at any time and without prior notice, whether for technical, security, control, maintenance, power failure, or any other cause. This interruption may be temporary or permanent; in this case, this circumstance will be communicated to the users, who may suffer the loss, where appropriate, of the information stored in the different services, without giving rise to any compensation.

 

Holicompany undertakes NOT TO SEND ADVERTISING CORRESPONDENCE WITHOUT IDENTIFYING IT AS SUCH, in accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce. For these purposes, all the information sent TO THE CLIENTS in the name of the company will not be considered as commercial communication, provided that its purpose is to maintain the existing contractual relationship between the client and the name of the company, as well as the performance of the tasks of information, training and other activities of the service that the client has contracted with the company.

 

Terms and conditions of use and sale

Holicompany reserves the right to modify the prices of the web at any time without prior notice.

DISCLAIMER CLAUSE

The contents incorporated into this website have been prepared at all times in good faith with the purpose of providing information to users, for which reason Holicompany does not assume any type of responsibility regarding the integrity or accuracy of said information nor does it guarantee the accuracy or the updating of the information that can be obtained from it, which may be modified without prior notice. Nor is it responsible for any typographical, formal or numerical errors that the website may contain.

Holicompany is not responsible for the misuse that users may make of the website

Responsibility for the operation of the website.

Holicompany will try to minimize the problems caused by technical errors, it may proceed to the temporary suspension of the services and contents of the website to carry out maintenance, improvement or repair operations, without this giving rise to compensation to the user for these. concepts.

It is noted that some information contained in this website may have been created or collected in files or formats that are not free of errors, so it cannot be guaranteed that the service will not be interrupted or affected by these problems.

Holicompany does not assume any responsibility regarding the damages that could be caused to the user as a result of the consultation of this web page, or of those other external ones that are forwarded.

Holicompany will not be responsible in the event of service interruptions or malfunctions that originate from acts of God, force majeure or other causes beyond its control.

 

1. Your account

The user is responsible for all the data provided for the correct progression of our services, as well as for the integrity of these. In case of detecting misuse in your account, please contact us immediately through our email info@holicompany.com.

 

Holicompany.com reserves the right to delete or modify those accounts that it considers to be making incorrect use of our services. 

2. Shipping

Orders placed will be shipped within 24-72 business hours, once we have received the corresponding payment. This must be done before 4:00 p.m. for that day to count within the course described above.

 

For payments made by transfer, the shipment will be made once we have received the payment in our account.

 

Depending on the issuing bank, it could take up to three or four days. If you need the order urgently, you can send us the proof of the operation by e-mail and we will start the process immediately.

3. Delivery

The client is obliged to make sure that the merchandise received corresponds to the one requested, and that its presentation, status and documentation are correct. In the event of receiving visibly damaged material, it is necessary to document it and note said damage on the delivery note of the courier or carrier.

 

You must communicate your claim within 24 hours of receipt of the merchandise in the event that your product does not meet the agreed conditions.

 

4. Return and refund policy 

You have a period of 14 calendar days to return the product. The term begins as soon as you receive the package from the carrier.

For the return process to take place, you must notify holicompany.com by e-mail: info@holicompany.com. The money will be refunded once the product has been returned to the company. The amount will be refunded by the same payment method that was made. Holicompany.com reserves the right to refund only a part of the amount in the event that the returned products are incomplete, damaged, used or in poor condition, it also reserves the right to make said refund.

Return policies on custom orders are signed by prior contract.

The costs for return and delivery in case of wrong shipment or defective product are assumed by HoliCompany.com. In the cases in which the customer has changed his mind and desists from his purchase, he must assume the return and transport costs

 

personal data protection

In compliance with Organic Law 15/1999, on the protection of personal data, we inform you that your personal data will be processed in a file owned by holicompany.com in order to manage our holi powder sales and distribution services. and make the necessary communications for this, in addition to complying with the administrative and fiscal obligations to which we are subject, for which you give us your consent. We also inform you that you can exercise your rights of access, rectification, cancellation and opposition in relation to your personal data, by contacting info@holicompany.com.

As a user, you are informed about the General Conditions of purchase, leaving the company exonerated from liability due to ignorance of them by the user.

The user agrees that all the information provided is true, and to update them if necessary.

The interested parties from whom personal data is requested will be informed in an express, precise and unequivocal manner:

to. There is a personal data file, the sole purpose of which is to meet customer requests and carry out the economic activities for which the company is registered with the Public Administration.

b. It is the client's faculty to complete or not the data requested.

c. The client has the right at all times to access, rectify, cancel and oppose the processing of said data.

d. The person responsible for the processing of said data is OHFX ENTERTAINMENT, S.L. with address at C/ Industria, 4; 08592 SANT MARTÍ DE CENTELLES, Barcelona

and. The completion by the interested party of the personal data supposes the express consent for the treatment of this data by holicompany.com 

Cookies policy

Our page uses cookies in order to identify the user, so that he can use and configure the shopping cart.

A cookie is a file with web information that is downloaded to the user's computer when entering web pages. They are used to store and retrieve information about the navigation that is carried out from said equipment. Below, we show you more information about the cookies that can be used on our website:

• Technical cookies: designed to allow the user to browse the website without incident.

• Cookies necessary to offer a service requested by the user: for example, making a payment or creating an account.

• Analytical cookies: to monitor and statistically analyze the behavior of users.

• Social network cookies and other plugins: allow you to share content through third party social networking websites.

From the configuration of your browser, the user can choose which cookies he wants to work on our website or disable them.